Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal data.
Overview
Our commitment
ImageStore Limited is committed to protecting your personal information and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy describes how we handle the personal data you share with us when using our website or placing an order.
Contact Us
Privacy questions
To exercise your data rights or ask any privacy-related question, email info@imagestore.co.uk or call 02380 736500. We will respond within 30 days.
Data We Collect
What information we collect
- Name, email address, and telephone number
- Billing and delivery address
- Payment information (processed securely — card details are never stored by us)
- Order history and communication records
- Website usage data via cookies and analytics tools
How We Use It
How we use your information
- To process and fulfil your orders and manage your account
- To communicate about orders, enquiries, and after-sales support
- To send product updates or promotions — only if you have opted in
- To improve our website and customer experience
- To comply with legal and regulatory obligations
Sharing
When we share your information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers — such as delivery companies and payment processors — solely to fulfil your orders. All third parties are bound by strict confidentiality agreements.
Your Rights
Data Protection Rights
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure where applicable
- Right to restrict processing
- Right to object to marketing at any time
