Frequently Asked Questions:

When will I get my order?

Providing you're order has been placed before 3pm then we will deliver it next working day or pre-noon if selected. We will be in contact if there are any issues.

Will you send me tracking?

We aren't set up to send tracking automatically. However if you need it please send us an email at info@imagestore.co.uk and we'll get the tracking information over to you.

Will I get a VAT Invoice?

You will receive a VAT invoice by email the following day after your order has shipped.

Can I collect my order?

Depends what the item is and time of day. Best thing is to contact us and ask on this one.

Do you ship outside the UK?

Yes we can ship to anywhere in the world.  Costs to popular destinations are shown. If not please get in contact.

Can we pay by BACS or wire transfer?

Yes we accept BACS and wire transfers.

Do you accept Purchase Orders?

Yes we can accept purchase orders. Please email them to sales@imagestore.co.uk and we will get back to you.